Help & Support
Help when you need it.
Find simple setup guides, FAQs, troubleshooting tips, and contact information to help you get the most out of our math software. Whether you're a parent, teacher, or learner, we're here to make getting started easy.
After downloading the installer, open the .exe file from your Downloads folder and follow the on-screen instructions. Once installation is complete, launch the app from the desktop or Start menu.
If Windows displays a security prompt, select Yes to allow the installer to run.
Yes — according to the supplied product information, MathTots installers are digitally signed by Grand Heylce Technologies, Inc. Some antivirus tools may show a generic warning for newly
published installers. Download installers only from your official Grand Heylce website and verify the file details shown on the Products page.
The software is designed for Windows 10 and Windows 11 desktop computers.
The supplied product information states that the software stores progress locally on the computer.
It also states that the app connects to the internet for license check (activation) and updates and contains no ads.
If you need help, please contact us through the Support section of our website. We're happy to help with installation, account questions, and other software-related issues.
When a new version is available, the software will notify you and guide you through the update process. You can also download the latest version from our website.
Yes. The supplied product information describes school licenses as "Schools & bulk licensing".